Welcome to the Privacy Policy of Aqualama (“we”, “us” or “our”). We are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, store, share, and disclose your personal information.

 Openness and Transparency

We are committed to respecting your privacy rights under the Uganda Data Protection and Privacy Act, 2019. We pledge to adhere to Uganda’s data protection laws and to address any inquiries or complaints regarding compliance promptly.

 By accessing and utilizing our website, products, and services, you agree to the collection, use, storage, and disclosure of your personal information as outlined in this Privacy Policy.

 Personal Information

Personal information refers to data or opinions about an individual whose identity is apparent or reasonably ascertainable from the information or opinion (regardless of its accuracy or form).

 The personal information we collect includes, but is not limited to:

 Full name

Address

Email address

Telephone number(s)

Credit card information

Device ID, type, and geo-location

Website usage statistics

Details of products and services provided or inquired about.

Any additional information provided directly or indirectly.

Collection

We collect personal information lawfully and fairly, avoiding intrusive methods. Typically, we gather data directly from you to fulfill requested products/services or meet legal obligations. Sensitive information is not collected.

 Personal information may also be obtained when you interact with us, whether through forms, communication, website visits, feedback, surveys, or events. Additionally, we may receive information from business partners or third parties.

 We require accurate, up-to-date, and complete personal information for effective service delivery.

Use of Personal Information

Your personal information is used and disclosed for purposes including, but not limited to:

 Providing products and services

Administering, improving, or optimizing our offerings

Billing for products/services

Informing about promotions or events

Responding to inquiries

Verifying identity

Other purposes consented to or required by law.

Disclosure of Personal Information

We may disclose your personal information to:

 Third parties for operational purposes

Entities with your consent

External advisors, auditors, lawyers, insurers, and financiers

Entities as required or authorized by law.

Access and Management

You may request access to or correction of your personal information in our database, except where exempted by law. Requests for access or correction will be addressed promptly, with explanations provided for refusals.

 Direct Marketing

With your consent or as permitted by law, we may send you marketing communications tailored to your interests. You may opt out of these communications at any time.

 Cross-border Disclosure

Your personal information may be disclosed to recipients outside Uganda for service provision. By engaging with us, you consent to such disclosure, acknowledging our limited liability for recipient compliance with Ugandan privacy laws.

 Website Usage

Transmission of personal information over the Internet is not entirely secure. While we take precautions, we cannot guarantee absolute security.

 Our website may use cookies or similar tracking technologies. You can adjust cookie settings in your browser, although this may affect website functionality.

 Security

We employ various measures to protect personal information from unauthorized access, modification, or disclosure. Despite our efforts, transmission of information over the internet entails risk, and we disclaim liability for any unauthorized access or misuse.

 Contact Information

For inquiries or privacy complaints, please contact us at hello@aqualamaug.com 

 Miscellaneous

We reserve the right to modify this Privacy Policy without notice. Amendments become effective immediately upon posting on the Index website.

 Thank you for reviewing our Privacy Policy.

Welcome to the Privacy Policy of Aqualama (“we”, “us” or “our”). We are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, store, share, and disclose your personal information.